University of Phoenix is one of the largest universities for adult education. The college currently has over 485,000 active students who are enrolled within the university. With a large amount of students attending the university the college has to have a separate department to handle the schools technology.
University of Phoenix has a technology department that manages all of the universities technologies for the university. The technology department supports administration, staff, students and faculty members to ensure accuracy with the technology functions for the university.
The university uses agile methodology which helps with the delivery of technology for online and local campuses. Agile delivers the technology needed for the school and other departments within the university will use agile along with scrum teams to help manage the technology changes. As technology needs to be updated and implemented the university security works with IT in ensuring accuracy and policies and procedures are accurately being followed. IT will generally run daily test to ensure the schools technologies are actively running on a daily basis.
The technology departments are split among different departments within the university. Some of the technology departments are IT, security, compliance, Applyweb for student applications, rEsource for materials, financial aid, IS3 for student schedules and academic catalogs. Each of these software’s are handled through a team of IT who will work 24 hours a day ensuring the systems are working and student and staff information is properly stored.
Hicks, M., & Foster, J. (2010). Agile Research Group Management. Business Source Complete, 53(), .
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